Reminder: 2024 SEBT Unused Benefits

Any unused Summer EBT benefits will be automatically removed from the account four months (122 days) from the issuance date listed on your approval notice.
Sun Bucks

Help & Support

Help & Support

Need help or having some trouble with something? Let us know.

General Summer EBT Support Questions

Phone: 866-244-0071 Option 1
Email: support@ohio-k12.help

Support cases will be responded to between the hours of 8 to 4 Monday to Friday.

Questions About Summer EBT Card

Phone: 1-866-386-3071

Submit an AG Misfortune Form

If you encounter food loss due to a misfortune (power outage, storm damage, etc), you can submit an AG Misfortune form. This form must be completed within 10 days of the food loss.
Submit AG Misfortune Form

Questions About Free or Reduced-Price Meal Eligibility

If the child attends a school on the National School Lunch Program, households should reach out to the child’s school first to discuss free or reduced-price meal eligibility questions.

Create a Support Case

Complete the form below to create a case with our support team and we’ll respond to your inquiry as soon as possible.